Rare Book Monthly

Articles - September - 2005 Issue

Package Insurance: Managing Shipping Risk in the Bookselling Business

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Single item insurance rates from U-pic. Lower group rates available.


by Renee Magriel Roberts

I've never been overly fond of the insurance business. Insurance is an ethereal, intangible commodity that frequently appears more connected to a state of mind than a real product. The insurance transaction is essentially a two-part gamble: the insurance company is gambling that collectively it will reap profits despite the certainty that bad events happen; you are gambling that if something bad happens you will have paid less into the insurance "product" than the loss that occurs. I know from the crazy profits made by insurance companies that their bet is better than mine, and yet I buy insurance that is mandated (like car and house insurance), essential (like health insurance) and optional (like package insurance). Despite my admitted anti-insurance bias, I find package insurance extremely useful in our bookselling enterprise.

Now, not every bookseller insures her shipments. I've run into many who do not insure parcels at all; their shipping is at the customer's risk. Some engage in what I would call "poor man's insurance"; they feel that shipping with a proof of putting something in the post office mail stream covers them (for example, saving a receipt for postage, using Delivery Confirmation, or getting the post office to date-stamp a copy of the manifest) in the sense that they are no longer responsible for the shipment if the customer claims it is lost.

The problem with this methodology is that it puts the transit risk for the value of purchase entirely on the customer - a burden which the customer may in fact be shouldering unknowingly if he hasn't read the fine print. And, there is an added assumption that if a customer claims she hasn't received a package it is either somebody else's fault (e.g. the postal system, which will take no ultimate fiscal responsibility for uninsured merchandise) or the customer is simply being dishonest.

We know that this ultimately does not work if the customer has purchased through a site like Amazon, which will essentially force the bookseller to make good unless tracking is used, or through a credit card which will refund the customer and take the funds directly from your bank account. Moreover, fighting with the customer is a losing proposition. The ill-will created is generally a major negative in future sales.

The problem is only exacerbated by overseas shipping. Since you are dealing with at least two postal systems, packages are often delayed and may occasionally be lost. I feel like I should visit my local house of worship, for example, whenever we post something to Italy, a country whose employees not only frequently strike but have been known to burn piles of letters and packages to demonstrate their dissatisfaction. Since overseas shipping appears to be more risky than domestic shipping, and is certainly more expensive, sellers may be very uncomfortable providing services to overseas customers. Moreover, even if one wants to purchase insurance from the United States post office, this is not available for many types of shipments, and it is expensive.

Rare Book Monthly

  • <center><b>Chiswick Auctions<br>Books & Works on Paper<br>Including Autographs & Memorabilia<br>31 March 2020</b>
    <b>Chiswick Auctions, Mar. 31:</b> Rackham (Arthur). The Old Hag Standing Outside a Cottage, original drawing, signed by the artist, [c.1909]. £10,000 to £15,000.
    <b>Chiswick Auctions, Mar. 31:</b> Rowling (J.K.) <i>Harry Potter and the Philosopher's Stone,</i> FIRST EDITION, first printing, signed by the author, original pictorial wrappers, 1997. £4,000 to £6,000.
    <b>Chiswick Auctions, Mar. 31:</b> Castiglione (Giuseppe, after). Twelve plates from <i>Twenty views of the European Palaces of the Yuanming yuan,</i> 1783-1786. £4,000 to £6,000.
    <center><b>Chiswick Auctions<br>Books & Works on Paper<br>Including Autographs & Memorabilia<br>31 March 2020</b>
    <b>Chiswick Auctions, Mar. 31:</b> Spanish Antiphonal.- Antiphonal manuscript, [Spain], ca. 1650. £4,000 to £6,000.
    <b>Chiswick Auctions, Mar. 31:</b> Almanach de Gotha.- Almost complete run 1769 to 1945, 12mo & 8vo, Gotha, C.W. Ettinger [- Justus Perthes]. £4,000 to £6,000.
    <b>Chiswick Auctions, Mar. 31:</b> Bible, Greek.- New Testament [Greek], Novum Iesu Christi D.N. testamentum, ex bibliotheca regia, 2 parts in one, Robert Estienne, Paris, 1550. £2,000 to £3,000.
    <center><b>Chiswick Auctions<br>Books & Works on Paper<br>Including Autographs & Memorabilia<br>31 March 2020</b>
    <b>Chiswick Auctions, Mar. 31:</b> Lithgow (William). <i>The Total Discourse of the rare Adventures… from Scotland, to the most famous kingdoms in Europe, Asia, and Affrica…,</i> woodcut illustrations, 4to, I. Oakes, 1640. £2,000 to £3,000.
    <b>Chiswick Auctions, Mar. 31:</b> Spanish Interest.-16th -18th Century. Large collection of letters related to prominent members of the Spanish court and clergymen,; v.s., late 16th-mid 18th century. £1,800 to £2,200.
    <b>Chiswick Auctions, Mar. 31:</b> Darwin (Charles). <i>The Descent of Man, and Selection in Relation to Sex,</i> 2 vol., FIRST EDITION, first issue8vo, John Murray, 1871. £1,500 to £2,000.
    <center><b>Chiswick Auctions<br>Books & Works on Paper<br>Including Autographs & Memorabilia<br>31 March 2020</b>
    <b>Chiswick Auctions, Mar. 31:</b> Loewy (Raymond) ARR. Mickey Mouse, original gouache and air brush illustration of Mickey Mouse, signed by artist., n.p. [1946]. £1,500 to £2,000.
    <b>Chiswick Auctions, Mar. 31:</b> Potter (Beatrix) & Sendak (Maurice). <i>The Tale of Peter Rabbit,</i> NUMBER 2 OF 250 SIGNED COPIES, WITH AN ORIGINAL DRAWING BY SENDAK, New York, 1995. £1,500 to £2,000.
    <b>Chiswick Auctions, Mar. 31:</b> Wolstenholm (Jonathan) ARR. Books on Books, original watercolor, signed and dated by the artist, 2005.
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    <b>Swann Auction Galleries:</b> Family papers of the distinguished Ruby-Jackson family, Portland, Maine, 1853-1961. $3,000 to $4,000.
    <b>Swann Auction Galleries:</b> Family papers of the Confederate Vice President Alexander Stephens & the persons who served him, 1866-1907. $25,000 to $35,000.
    <b>Swann Auction Galleries:</b> Autograph book with inscriptions by orators Moses Roper & Peter Williams, 1821-54. $10,000 to $15,000.
    <b>Swann Auction Galleries:</b> Archive of letters, postcards, and greeting cards sent by Romare Bearden, 1949-87. $5,000 to $7,500.
    <b>Swann Auction Galleries:</b><br>E. Simms Campbell, <i>A Night-Club Map of Harlem,</i> in inaugural issue of Manhattan, 1933. $10,000 to $15,000.
    <b>Swann Auction Galleries:</b> Papers of the comedian Nipsey Russell, including a letter from MLK, 1929-2000. $6,000 to $9,000.
    <b>Swann Auction Galleries:</b> Early German-American anti-slavery broadside, <i>Sclaven-Handel,</i> Philadelphia, 1794. $12,000 to $18,000.
    <b>Swann Auction Galleries:</b> Edmonia Lewis, prominent sculptor, carte-de-visite by Henry Rocher, c. 1866-71. $3,000 to $4,000.
    <b>Swann Auction Galleries:</b><br><i>The Black Panther: Black Community News Service,</i> 44 issues, San Francisco, 1967-1971. $3,000 to $4,000.
    <b>Swann Auction Galleries:</b> Ernest Withers, <i>I Am A Man, Sanitation Workers Strike,</i> silver print, 1968. $5,000 to $7,500.
    <b>Swann Auction Galleries:</b> <i>March For Freedom Now!,</i> poster for the 1960 Republican Convention. $4,000 to $6,000.

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