Rare Book Monthly

Articles - September - 2005 Issue

Package Insurance: Managing Shipping Risk in the Bookselling Business

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I don't believe in an insurance panacea for all of these issues, but many of them have been solved by the excellent package insurance policy which our company purchases. For the last few years I've been a customer of U-PIC Insurance Services in Agoura Hills, CA (www.u-pic.com). U-PIC is a privately held corporation which has been licensed in California for 16 years, with zero complaints to the California insurance licensing board. Like every other insurance customer, our business is "rated" by them, and because we have had virtually no claims, we have a very economical flat-rate policy which insures not only our outgoing packages, but also, incredibly, incoming shipments, and third-party drop-shipments. Booksellers can insure any method of shipping, including m-bags (volume discount mail), APOs (books to the Armed Forces), and Global Priority and Express. My shipments are not only insured through the post office, but also if I ship through other carriers, such as FedEx, UPS, and DHL.

No matter what site I sell through, as long as I follow some basic guidelines, all of the books coming to and going from my company are insured. U-PIC is also incredibly flexible and will insure just single packages through their website and ordinarily bills based upon the dollar volume of packages shipped.

Here is a typical situation in which having this insurance is extremely useful. I recently shipped a set of The Greville Memoirs to a customer in the U.K. Although we paid for Air Mail, the books have not yet arrived within a reasonable time frame. We suspect that they are not lost, but like many other m-bag air mail shipments they have gone by boat instead of by plane. But, the question is, how does one deal with the customer who has paid for, but not received his books?

Because the shipment is insured, I am not worried that I am dealing with a dishonest customer. I'm quite sure the books are probably delayed, and possibly lost. After discussing the situation with the customer and at least a month had gone by, I asked him to fax us a signed statement with the pertinent information saying he had not received the books. I then filed a lost shipment report and request for tracking with the post office. At that point, as soon as the report with the post office is filed, I submitted all the paperwork with a claim to U-PIC.

Claims with U-PIC are handled expeditiously and the customer is refunded his money. If, and when the books arrive, (and sometimes they have, before the claim was completed) we cancel the claim. If the books never arrive, we have not been hurt financially; we are repaid and so is the customer.

The bottom line is that through the entire process I am able to put the needs of my customer first and never, ever, have to tell him that he in fact was ordering books "at his own risk", or eat the loss. Even if a package is stolen after its Delivery Confirmation barcode is swiped by the delivering letter carrier, U-PIC will cover the shipment. They can, of course, create reports that show them if they've got a particular recurring problem with any customer, dealer, or carrier.

Rare Book Monthly

  • Sotheby’s
    Shelf Life: Books, Manuscripts and Works on Paper from the Library of Stanley J. Seeger and Christopher Cone
    25 June – July 7
    Sotheby’s, July 7: Ludwig van Beethoven. Autograph sketches for the overture "Die Weihe des Hauses", op.124, [1822], UNPUBLISHED. £150,000 to £200,000.
    Sotheby’s, July 7: Jane Austen. Pride and Prejudice, 1813, first edition, 3 volumes, contemporary half calf. £50,000 to £70,000.
    Sotheby’s, July 7: Walt Whitman. Leaves of Grass, Brooklyn, 1855, first edition, first issue, original green cloth, the Doheny copy. £50,000 to £70,000.
    Sotheby’s, July 7: Binding—Sangorski & Sutcliffe—Omar Khayyam. Rubaiyat, London, 1872, third edition, in a magnificent jewelled Peacock binding. £15,000 to £20,000.
    Sotheby’s, July 7: George Eliot. Middlemarch, Edinburgh and London, 1871, first edition in the original parts. £20,000 to £30,000.
  • Forum Auctions
    The Private Library:
    Fine Printing & Private Press books, the collection of the late David Chambers
    July 9, 2026
    Forum, July 9: Hassall (Joan) A large collection of over 300 original woodblocks of engravings for various books, v.d., with Hassall's engraver's glass water-globe (Qty) - Est. £10,000-15,000
    Forum, July 9: Eragny Press.- [Bradley (Katherine Harris) & Edith Emma Cooper], "Michael Field." Whym Chow, Flame of Love, one of only 27 copies, inscribed by Bradley, the rarest book from the press, 1914. - Est. £3,000-4,000
    Forum, July 9: [Moore (Thomas Sturge)] [Wood Engravings], 71 wood-engravings printed by David Chambers from the original blocks, the only set on Japanese Hosho paper, from an edition of 5 sets, [1970]. - Est. £3,000-4,000
    Forum Auctions
    The Private Library:
    Fine Printing & Private Press books, the collection of the late David Chambers
    July 9, 2026
    Forum, July 9: La Fontaine (Jean de) Contes et Nouvelles en vers, 2 vol., engraved plates after Eisen, fine early 19th century blue morocco, gilt, by Bradel l'ainé, Amsterdam [Paris], 1762. - Est. £2,000-3,000
    Forum, July 9: Erotica.- Prostitution.- Pretty Women of Paris (The); Their Names and Addresses, Qualities and Faults..., [Paris], privately printed at the Press of the Prefecture de Police, 1883. - Est. £3,000-4,000
    Forum, July 9: Vale Press.- Ricketts (Charles) & Lucien Pissarro. De la Typographie et de l'Harmonie de la Page Imprimée…, [one of 216 copies], bound in dark blue morocco tooled in gilt, by Sarah T.Prideaux, 1898. - Est. £1,000-1,500
    Forum Auctions
    The Private Library:
    Fine Printing & Private Press books, the collection of the late David Chambers
    July 9, 2026
    Forum, July 9: Martin (John) Illustrations of the Bible, complete set of 20 mezzotints, good impressions, rarely found in early states, [c.1831-1835]. - Est. £1,000-1,500
    Forum, July 9: Golden Cockerel Press.- Four Gospels of the Lord Jesus Christ (The), one of 500 copies, Mary Gill's copy, Waltham St. Lawrence, 1931 with a signed proof of engraving on japon numbered 10/10 (2) - Est. £5,000-7,000
    Forum, July 9: Boccaccio (Giovanni) The Decameron, 3 vol., vol.1 extra-illustrated by John Buckland Wright with c.150 erotic original drawings in pen & ink and pencil, 1886 [extra-illustrated c.1940]. - Est. £10,000-15,000
    Forum Auctions
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    Forum, July 9: Cox (Morris) Collection of Gogmagog Press Books, 35 vol., rare complete collection of printed books issued by the press, limited editions, most signed by Cox, 1957-83. - Est. £10,000-15,000
    Forum, July 9: Wynkyn de Worde.- [Terentius Afer (Publius)] [Comedie...], [Paris, Josse Badius: sold in London by Wynkyn de Worde, & others], [15 July 1504]. - Est. £4,000-6,000
    Forum, July 9: Mosley (James) Ornamented Types. Twenty-Three Alphabets from the Foundry of Louis John Pouchée, 2 vol., one of 10 copies for presentation, from an edition of 210, 1992-93. - Est. £1,000-2,000
  • Forum Auctions
    The 10th Anniversary Sale
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    Forum, July 16: Inundation papyrus. P.Michael 4, the ‘Inundation papyrus’, a geographical account of the Nile near Canopus, in Greek, remains of two columns from a manuscript scroll on papyrus, Egypt, second century CE. £12,000-18,000
    Forum, July 16: Book of Hours, use of Sarum, manuscript on vellum, 6 full-page miniatures, with famous Middle English inscriptions, Southern Netherlands for the English market, [c.1430]. £30,000-50,000
    Forum, July 16: Qu'ran, Arabic manuscript on burnished, stencilled, and gold-flecked paper, 447ff., Sultanate Gujarat, Ahmadabad, [after 1411 but no later than 1442]. £15,000-20,000
    Forum Auctions
    The 10th Anniversary Sale
    Fine Books, Manuscripts and Works on Paper
    July 16, 2026
    Forum, July 16: Turner (William). A New boke of the natures and properties of all wines that are commonly vsed here in England, rare first edition of the first English book on wine, By William Seres, 1568. £20,000-£30,000
    Forum, July 16: Spenser (Edmund). The Faerie Queene. first edition, Printed [by John Wolfe] for William Ponsonbie, 1590. £30,000-40,000
    Forum, July 16: Shakespeare (William). The Comedie of Errors, extracted from the first folio, Isaac Jaggard and Edward Blount, 1623. £15,000-20,000
    Forum Auctions
    The 10th Anniversary Sale
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    Forum, July 16: Fleming (Ian). Casino Royale, first edition, signed presentation inscription from the author, 1953. £40,000-60,000
    Forum, July 16: d'Agoty (Jacques-Fabien Gautier). Anatomie de la Tête, first edition, Paris, chez le Sieur Gautier, 1748. £10,000-15,000
    Forum, July 16: Martial Arts.- Lee (Bruce). 'Praying Mantis style' Kung Fu book, containing numerous annotations, diagrams and graphs in Bruce Lee's hand, c. 1960. £50,000-70,000
    Forum Auctions
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    Forum, July 16: Warre (Capt. Henry James). Sketches in North America and the Oregon Territory, first edition, rare hand-coloured issue, 1848. £30,000-40,000
    Forum, July 16: Norie (John William). The Marine Atlas, or Seaman's Complete Pilot for all the principal places in the known world..., 1826. £30,000-50,000
    Forum, July 16: Mao Tse-tung.- Kim Il-sung.-[Note book for visitors from China to Korea], signed by Mao and Kim, [Beijing, 1954]. £10,000-15,000

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