Rare Book Monthly

Articles - February - 2009 Issue

Anatomy of a Transaction Gone Bad

Overseas shipping can be troublesome if you are not prepared.


By Renée Magriel Roberts

I'm sure you have all had them ... transactions whose downside far outweighs whatever profit might be gained. I've seen many a discussion of book rip-offs -- these surely qualify as poor transactions. We've received books that were not as described or poorly packed for their journey from other booksellers, including just recently a book that had a big bunch of pages amateurishly laid in, and a pamphlet lacking its last page. But, generally speaking, these events are fewer than they used to be.

We go out of our way to buy from dealers we can trust. We examine listings and books received much more closely. We insure all our packages going out, coming in, and even transported by and to third parties, domestic and foreign. All in all we try to decrease our risk and when something bad happens to us, we deal with it if we can and don't get overly excited about it.

We email customers when an order goes out and give them realistic arrival expectations. When possible we also include any other information related to their package which they will need to know.

But, even with all these precautions, over the holidays, a transaction went bad. It went bad and it cost us plenty. And so this is something of a cautionary tale.

Like many other booksellers we are using not only the U.S. post office, but courier services for domestic and foreign delivery. At Christmas, we received many orders for the books we publish from overseas, including some from England. For these, with certain weight classes, we use Pitney Bowes.

Pitney Bowes pays for delivery via UPS from our shop to their New Jersey distribution center. This leg of the journey is tracked with a UPS number. From there, our packages are divided up by destination country and then flown overseas via major carriers (like Royal Mail) where they are placed in the local foreign mail stream. Priority packages take around 10 business days to arrive; standard packages take 5 days longer.

We almost always use priority services because of the time sensitivity of customers to lengthy waits. It only costs $1 per lb. more and is well worth the added price in customer satisfaction. We've found that especially over the holidays, it is extremely important to get material out right away.

So, on one day in mid-December, we get three orders, all from the U.K. for two customers and a bookseller. Let's call them "Mr. Smith", "Ms. Jones", and "Viper Books", for argument's sake. We have never sold to any of these people before and these are relatively inexpensive books, the costliest being $65.

Rare Book Monthly

  • Sotheby’s
    Important Modern Literature from the Library of an American Filmmaker
    8 December 2023
    Sotheby’s, Dec. 8: Kerouac, Jack. Typescript scroll of The Dharma Bums. Typed by Kerouac in Orlando, Florida, 1957, published by Viking in 1958. 300,000 - 500,000 USD
    Sotheby’s, Dec. 8: Hemingway, Ernest. The autograph manuscript of "The Short Happy Life of Francis Macomber." [Key West, finished April 1936]. 300,000 - 500,000 USD
    Sotheby’s, Dec. 8: Miller, Henry. Typescript of The Last Book, a working title for Tropic of Cancer, written circa 1931–1932. 100,000 - 150,000 USD
    Sotheby’s, Dec. 8: Ruscha, Ed. Twentysix Gasoline Stations, with a lengthy inscription to Joe Goode. 40,000 - 60,000 USD
    Sotheby’s, Dec. 8: Hemingway, Ernest. in our time, first edition of Hemingway’s second book. 30,000 - 50,000 USD
  • Swannm Dec. 14: Lot 2:
    John Ford Clymer, U.S. Troops' Triumphant Return to New York Harbor, oil on canvas, circa 1944.
    Swannm Dec. 14: Lot 44:
    Edward Gorey, Illustration of cover and spine for Fonthill, a Comedy by Aubrey Menen, pen and ink, 1973.
    Swannm Dec. 14: Lot 50:
    Harrison Cady, frontispiece for Buster Bear's Twins by Thornton W. Burgess, watercolor and ink, 1921.
    Swannm Dec. 14: Lot 54:
    Ludwig Bemelmans, Pepito, portrait of Pepito from the Madeline book series, mixed media.
    Swannm Dec. 14: Lot 79:
    Gluyas Williams, Fellow Citizens Observation Platform, pen and ink, cartoon published in The New Yorker, March 11, 1933.
    Swannm Dec. 14: Lot 86:
    Thomas Nast, Victory, – for the moment, political cartoon, pen and ink, 1884.
    Swannm Dec. 14: Lot 91:
    Mischa Richter, Lot of 10 cartoons for Field Publications, ink and pencil, circa 1940.
    Swannm Dec. 14: Lot 111:
    Arthur Getz, Sledding In Central Park, casein tempera on canvas, cover of The New Yorker, February 26, 1955.
    Swannm Dec. 14: Lot 124:
    Richard Erdoes, Map of Boston, illustration for unknown children's magazine, gouache on board, circa 1960.
    Swannm Dec. 14: Lot 155:
    Robert Fawcett, The old man looked him over carefully, gouache on board, published in The Saturday Evening Post, June 9, 1945.
    Swannm Dec. 14: Lot 170:
    Violet Oakley, Portrait of Woodrow Wilson, charcoal and pastel, circa 1918.
    Swannm Dec. 14: Lot 188:
    Robert J. Wildhack, Scribner's for March, 1907, mixed media.
  • CHRISTIE’S
    Valuable Books and Manuscripts
    London auction
    13 December
    Find out more
    Christie’s, Explore now
    TREW, Christoph Jacob (1695–1769). Plantae Selectae quarum imagines ad exemplaria naturalia Londini in hortus curiosorum. [Nuremberg: 1750–1773]. £30,000–40,000
    Christie’s, Explore now
    VERBIEST, Ferdinand (1623–88). Liber Organicus Astronomiae Europaeae apud Sinas restituate. [Beijing: Board of Astronomy, 1674]. £250,000–350,000
    Christie’s, Explore now
    PROPERTY FROM THE COLLECTION OF ALICE & NIKOLAUS HARNONCOURT. Master of Jean Rolin (active 1445–65). Book of Hours, use of Paris, in Latin and French, [Paris, c.1450–1460]. £120,000–180,000
    Christie’s, Explore now
    A SILVER MICROSCOPE. Probably by Antoni van Leeuwenhoek (1632–1723), c.1700. £150,000–250,000
    Christie’s, Explore now
    AN ENGLISH HORARY QUADRANT
    C.1311. £100,000–150,000
  • Fonsie Mealy’s, Dec. 12-13: Roberts (David) & Croly (George). The Holy Land, Syria, Idumae, Arabia, Egypt and Nubia. Lond. 1842 - 1843 [-49]. First Edn. €10,000 to €15,000.
    Fonsie Mealy’s, Dec. 12-13: Incunabula: O'Fihily (Maurice). Duns Scotus Joannes: O'Fihely, Maurice Abp… Venice, 20th November 1497. €8,000 to €12,000.
    Fonsie Mealy’s, Dec. 12-13: An important file of documents with provenance to G.A. Newsom, manager of the Jacob’s Factory in Dublin, occupied by insurgents during Easter Week 1916. €6,000 to €9,000.
    Fonsie Mealy’s, Dec. 12-13: WILDE (Oscar), 1854-1900, playwright, aesthete and wit. A lock of Wilde’s Hair, presented by his son to the distinguished Irish actor Mícheál MacLiammóir. €6,000 to €8,000.
    Fonsie Mealy’s, Dec. 12-13: Heaney (Seamus). Bog Poems, London, 1975. Special Limited Edition, No. 33 of 150 Copies, Signed by Author. Illus. by Barrie Cooke. €4,000 to €6,000.
    Fonsie Mealy’s, Dec. 12-13: Binding: Burke, Thomas O.P. (de Burgo). Hibernia Dominicana, Sive Historia Provinciae Hiberniae Ordinis Praedicatorum, ... 1762. First Edition. €4,000 to €6,000.
    Fonsie Mealy’s, Dec. 12-13: COLLINS, Michael. An important TL, 29 July 1922, addressed to GOVERNMENT on ‘suggested Proclamation warning all concerned that troops have orders to shoot prisoners found sniping, ambushing etc.’. €3,000 to €4,000.
    Fonsie Mealy’s, Dec. 12-13: Scott Fitzgerald (F.) The Great Gatsby, New York (Charles Scribner's Sons) 1925, First Edn. €2,000 to €3,000.
    Fonsie Mealy’s, Dec. 12-13: Yeats (W.B.) The Poems of W.B. Yeats, 2 vols. Lond. (MacMillan & Co.) 1949. Limited Edition, No. 46 of 375 Copies Only, Signed by W.B. Yeats. €1,500 to €2,000.
    Fonsie Mealy’s, Dec. 12-13: Miller (William) Publisher. The Costume of the Russian Empire, Description in English and French, Lg. folio London (S. Gosnell) 1803. First Edn. €1,000 to €1,500.
    Fonsie Mealy’s, Dec. 12-13: Miller (William) Publisher. The Costume of Turkey, Illustrated by a Series of Engravings. Lg. folio Lond.(T. Bensley) 1802. First Edn. €800 to €1,200.
    Fonsie Mealy’s, Dec. 12-13: Mason (Geo. Henry). The Costume of China, Illustrated with Sixty Engravings. Lg. folio London (for W. Miller) 1800. First Edn. €1,400 to €1,800

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