Red Stars Over Abe: AbeBooks Goes Live with its Ratings
- by Michael Stillman
Abe rates its booksellers by number of red stars.
By Michael Stillman
Abebooks finally went live with its Bookseller Rating system last month, and we have heard two reactions from the dealers: so what, and this represents a knife in the heart. There was, theoretically, one other response -- we love it. We say "theoretically" as that response was not a realistic possibility. Booksellers are a tough audience, and besides which, we all tend to express our displeasure vociferously when we are wronged, but say little when we are righted. It's a shortcoming of human nature, but we are almost all guilty.
Most booksellers, as best we can tell, have taken a ho-hum attitude, and this must be to Abe's relief. When the plan for a rating system was originally mentioned a year ago, there was much trepidation among the sellers. Rating systems in use by sites like eBay and Amazon allow customers to post comments, which means a seller can be saddled with ratings that reflect some problem on the part of the customer, shipping service, or site, rather than the seller himself. The customer may have it out for the dealer for some totally unrelated reason, but his negative, maybe even slanderous comments, still stand posted for the world to see. Who wants to take a chance with a seller when some customer claims he's a cheat? It's safer to go elsewhere rather than take a chance.
The result was that when Abe decided to base it's rating strictly on fulfillment rates, much of the booksellers' fear disappeared. Instead of a subjective, possibly grossly unfair rating, the sellers' ratings would be based strictly on a mathematical formula. And, with the percentages used for the stars, most sellers achieve either a four or five (the best) star rating. That is probably reasonable, since most dealers do their job fairly well.
The shortcoming of this system is it really doesn't tell customers very much. Fulfillment percentage probably isn't the major concern on people's minds when they buy from a new vendor. Ethical considerations are more likely the concern. Is this seller honest, will he overcharge my credit card, is the book as described, will shipment be timely, will a refund be made if I return the book -- these are the types of issues that are most likely on buyers' minds, though fulfillment rates aren't unimportant. The major issues really aren't addressed by this rating system.
This leads to the problem that sellers who do not like the ratings have expressed. The ratings seem to say more than they do. All that is shown is "Bookseller Rating" and the number of stars. Sure, if you click on "Bookseller Rating" you will get a complete explanation of the system, that it refers only to "completion rate," or orders minus returns and cancellations. Five stars means 95%+ completion, four 85%-94%, three 70%-84%, two 60%-69%, and one 0%-59%. But, how many people click on this link to read the explanation? People are rushed and generally don't like reading lots of explanations. Many people will undoubtedly look at the ratings, assume they somehow measure a bookseller's integrity, and draw conclusions from them that don't necessarily follow.
Forum Auctions Fine Books, Manuscripts and Works on Paper 29th January 2026
Forum, Jan. 29: Plato. [Apanta ta tou Platonos. Omnia Platonis opera], 2 parts in 2 vol., editio princeps of Plato's works in the original Greek, Venice, House of Aldus, 1513. £8,000-12,000
Forum, Jan. 29: Book of Hours, Use of Rome, In Latin, illuminated manuscript on vellum, [Southern Netherlands (probably Bruges), c.1460]. £6,000-8,000
Forum, Jan. 29: Correspondence and documents by or addressed to the first four Viscounts Molesworth and members of their families, letters and manuscripts, 1690-1783. £10,000-15,000
Forum Auctions Fine Books, Manuscripts and Works on Paper 29th January 2026
Forum, Jan. 29: Shakespeare (William). The Dramatic Works, 9 vol., John and Josiah Boydell, 1802. £5,000-7,000
Forum, Jan. 29: Joyce (James). Ulysses, first edition, one of 750 copies on handmade paper, Paris, Shakespeare and Company, 1922 £8,000-12,000
Forum, Jan. 29: Powell (Anthony). [A Dance to the Music of Time], 12 vol., first editions, each with a signed presentation inscription from the author to Osbert Lancaster, 1951-75. £6,000-8,000
Forum Auctions Fine Books, Manuscripts and Works on Paper 29th January 2026
Forum, Jan. 29: Chaucer (Geoffrey). Troilus and Criseyde, one of 225 copies on handmade paper, wood-engravings by Eric Gill, Waltham St.Lawrence, 1927. £3,000-4,000
Forum, Jan. 29: Borges (Jorge Luis). Luna de Enfrente, first edition, one of 300 copies, presentation copy signed by the author to Leopoldo Marechal, Buenos Aires, Editorial Proa, 1925. £3,000-4,000
Forum, Jan. 29: Nolli (Giovanni Battista). Nuova Pianta di Roma, Rome, 1748. £6,000-8,000
Forum Auctions Fine Books, Manuscripts and Works on Paper 29th January 2026
Forum, Jan. 29: Roberts (David). The Holy Land, Syria, Idumea, Arabia, Egypt, & Nubia, 3 vol., first edition, 1842-49. £15,000-20,000
Forum, Jan. 29: Blacker (William). Catechism of Fly Making, Angling and Dyeing, Published by the author, 1843. £3,000-4,000
Forum, Jan. 29: Herschel (Sir John F. W.) Collection of 69 offprints, extracts and separate publications by Herschel, bound for his son, William James Herschel, 3 vol., [1813-50]. £15,000-20,000
Dominic Winter, Jan. 28: Lot 72. Edwards (George). A Natural History of Uncommon Birds… [and] Gleanings of Natural History, 7 volumes, 1st edition, 1743-64. £7,000-10,000
Dominic Winter, Jan. 28: Lot 87. Walcott (Charles D. et al.). Geologic Atlas of the United States, 227-volume set, U.S. Geological Survey, 1894-1945. £500-800
Dominic Winter, Jan. 28: Lot 236. A New Dictionary of the Terms Ancient and Modern of the Canting Crew…, By B. E. Gent., 1st edition, [1699]. £3,000-4,000
Dominic Winter, Jan. 28: Lot 245. Frost Fair Broadside. Upon the Frost in the Year 1739-40, Printed on the Ice upon the Thames at Queen-Hithe, 1739/40. £1,500-2,000
Dominic Winter, Jan. 28: Lot 270. Micheli (Antonino di). La Nuova Chitarra di Regole…, 1st edition, Palermo, 1680. £10,000-15,000
Dominic Winter, Jan. 28: Lot 280. Elgar (Edward). Concerto for Violin and Orchestra, [1910], signed presentation copy. £500-800
Dominic Winter, Jan. 28: Lot 286 - Walton (William, 1902-1983). Autograph manuscript full score for Belshazzar’s Feast, [1930-31]. £20,000-30,000
Dominic Winter, Jan. 28: Lot 304. Churchill (Winston). A terracotta maquette of Churchill by Oscar Nemon, c. 1955. £1,500-2,000
Dominic Winter, Jan. 28: Lot 364 - Russian Imperial Archaeological Commission. Mecheti Samarkanda..., Fascicule I Gour-Emir, St. Petersburg, 1905. £2,000-3,000
Sotheby’s Fine Manuscript and Printed Americana 27 January 2026
Sotheby’s, Jan. 27: An extraordinary pair of books from George Washington’s field library, marking the conjunction of Robert Rogers, George Washington, and Henry Knox. $1,200,000 to $1,800,000.
Sotheby’s, Jan. 27: An extraordinary letter marking the conjunction of George Washington, the Marquis de Lafayette, and Benjamin Franklin. $1,000,000 to $1,500,000.
Sotheby’s, Jan. 27: Virginia House of Delegates. The genesis of the Declaration of Independence and the Bill of Rights. $350,000 to $500,000.
Sotheby’s Fine Manuscript and Printed Americana 27 January 2026
Sotheby’s, Jan. 27: (Gettysburg). “Genl. Doubleday has taken charge of the battle”: Autograph witness to the first day of the Battle of Gettysburg, illustrated by fourteen maps and plans. $200,000 to $300,000.
Sotheby’s, Jan. 27: President Lincoln thanks a schoolboy on behalf of "all the children of the nation for his efforts to ensure "that this war shall be successful, and the Union be maintained and perpetuated." $200,000 to $300,000.
Sotheby’s, Jan. 27: [World War II]. An archive of maps and files documenting the allied campaign in Europe, from the early stages of planning for D-Day and Operation Overlord, to Germany’s surrender. $200,000 to $300,000.