How to Get Good Reviews for Your Business (for the Ethically Challenged)
- by Michael Stillman
Get your 5-star reviews here.
If you operate a book selling business, or any other for that matter, you undoubtedly know the importance of online customer reviews. As customers, I imagine most of us look at these when evaluating a merchant, even if we aren't entirely sure whether all of the reviews are real. Maybe your mother gave your business a good review, or a competitor a bad one. Still, we tend to feel the reviews as a whole, whether more good or bad, give us a sense of whether that is a merchant we want to patronize. Certainly, when traveling, I look at the motel and hotel reviews and afford them more credence than perhaps they deserve.
On the other hand, I rarely provide my input. I mean to. Particularly if I'm very pleased with my experience, I want to recognize the merchant. However, there are lots of review sites and I'm very busy, so my legitimate input rarely makes it to the web.
Recently, we received an offer designed to help our business with this problem. Obviously, they think this is good for a book-related site or they wouldn't have contacted us. It is a way to increase our positive reviews, 5-star ones no less.
The email pointed out, “A low number of reviews coupled with negative feedback can significantly affect potential customers' perception of your brand, ultimately leading to missed opportunities.” Fortunately, it continued, “The good news is that we specialize in turning such situations around. We specialize in boosting businesses like yours with positive GMB (Google My Business) reviews.”
How do you get these good reviews? The process is very straightforward. Money. $30 buys you ten 5-star positive reviews, $150 gets you 50 (no volume discounts). They describe these as coming from “verified USA accounts.” In more detail, “We will provide positive and relevant feedbacks to your Google My Business. All will appear to be from verified accounts. You can write the text, or I can write it to save your time.” That's nice, but I think I'd prefer to write my own “verified” reviews. The “USA accounts” is reassuring as their WhatsApp number indicates they come from Bangladesh. If your business is in the West, you probably don't have ten customers from Bangladesh, let alone 50.
They say their reviews are posted in many of the most important review sites. They list Google, Facebook, Yelp, and Trustpilot, along with specialty sites HomeAdvisor and Tripadvisor. They also claim reviews come from different IP addresses, another sign of legitimacy. No bots, programs, or software is used, they add. Indeed, “The right thing to do is order our service now so that you get more 5-star reviews and build your reputation as an outstanding business. The more reviews you have, the better it is for your business.”
Are they legitimate? Maybe from the business' standpoint in that they say you don't have to pay until after the reviews are posted. They can't just take your money and run. Perhaps that's an advantage Bangladesh has over Nigeria. Are they legitimate from the customers' standpoint? Of course not. Do you really need to ask?
There are companies that provide reviews not quite as shady but still not ones I want to see. They hire people knowledgeable about certain products to evaluate them, but considering the people who pay the bills want to see good reviews, that doesn't quite meet my standard of objectivity.
I don't know how many merchants avail themselves of these services, especially those from Bangladesh. Hopefully, no one who reads this article is so ethically challenged as to even consider such a scam. I can't imagine anyone trusting a merchant who resorted to such tactics if they knew. But, this should be a caution in your role as a consumer. Now you know what's out there. Reviews are helpful, but not always what they seem to be.
Sotheby’s Shelf Life: Books, Manuscripts and Works on Paper from the Library of Stanley J. Seeger and Christopher Cone 25 June – July 7
Sotheby’s, July 7: Ludwig van Beethoven. Autograph sketches for the overture "Die Weihe des Hauses", op.124, [1822], UNPUBLISHED. £150,000 to £200,000.
Sotheby’s, July 7: Jane Austen. Pride and Prejudice, 1813, first edition, 3 volumes, contemporary half calf. £50,000 to £70,000.
Sotheby’s, July 7: Walt Whitman. Leaves of Grass, Brooklyn, 1855, first edition, first issue, original green cloth, the Doheny copy. £50,000 to £70,000.
Sotheby’s, July 7: Binding—Sangorski & Sutcliffe—Omar Khayyam. Rubaiyat, London, 1872, third edition, in a magnificent jewelled Peacock binding. £15,000 to £20,000.
Sotheby’s, July 7: George Eliot. Middlemarch, Edinburgh and London, 1871, first edition in the original parts. £20,000 to £30,000.
Forum Auctions The Private Library: Fine Printing & Private Press books, the collection of the late David Chambers July 9, 2026
Forum, July 9: Hassall (Joan) A large collection of over 300 original woodblocks of engravings for various books, v.d., with Hassall's engraver's glass water-globe (Qty) - Est. £10,000-15,000
Forum, July 9: Eragny Press.- [Bradley (Katherine Harris) & Edith Emma Cooper], "Michael Field." Whym Chow, Flame of Love, one of only 27 copies, inscribed by Bradley, the rarest book from the press, 1914. - Est. £3,000-4,000
Forum, July 9: [Moore (Thomas Sturge)] [Wood Engravings], 71 wood-engravings printed by David Chambers from the original blocks, the only set on Japanese Hosho paper, from an edition of 5 sets, [1970]. - Est. £3,000-4,000
Forum Auctions The Private Library: Fine Printing & Private Press books, the collection of the late David Chambers July 9, 2026
Forum, July 9: La Fontaine (Jean de) Contes et Nouvelles en vers, 2 vol., engraved plates after Eisen, fine early 19th century blue morocco, gilt, by Bradel l'ainé, Amsterdam [Paris], 1762. - Est. £2,000-3,000
Forum, July 9: Erotica.- Prostitution.- Pretty Women of Paris (The); Their Names and Addresses, Qualities and Faults..., [Paris], privately printed at the Press of the Prefecture de Police, 1883. - Est. £3,000-4,000
Forum, July 9: Vale Press.- Ricketts (Charles) & Lucien Pissarro. De la Typographie et de l'Harmonie de la Page Imprimée…, [one of 216 copies], bound in dark blue morocco tooled in gilt, by Sarah T.Prideaux, 1898. - Est. £1,000-1,500
Forum Auctions The Private Library: Fine Printing & Private Press books, the collection of the late David Chambers July 9, 2026
Forum, July 9: Martin (John) Illustrations of the Bible, complete set of 20 mezzotints, good impressions, rarely found in early states, [c.1831-1835]. - Est. £1,000-1,500
Forum, July 9: Golden Cockerel Press.- Four Gospels of the Lord Jesus Christ (The), one of 500 copies, Mary Gill's copy, Waltham St. Lawrence, 1931 with a signed proof of engraving on japon numbered 10/10 (2) - Est. £5,000-7,000
Forum, July 9: Boccaccio (Giovanni) The Decameron, 3 vol., vol.1 extra-illustrated by John Buckland Wright with c.150 erotic original drawings in pen & ink and pencil, 1886 [extra-illustrated c.1940]. - Est. £10,000-15,000
Forum Auctions The Private Library: Fine Printing & Private Press books, the collection of the late David Chambers July 9, 2026
Forum, July 9: Cox (Morris) Collection of Gogmagog Press Books, 35 vol., rare complete collection of printed books issued by the press, limited editions, most signed by Cox, 1957-83. - Est. £10,000-15,000
Forum, July 9: Wynkyn de Worde.- [Terentius Afer (Publius)] [Comedie...], [Paris, Josse Badius: sold in London by Wynkyn de Worde, & others], [15 July 1504]. - Est. £4,000-6,000
Forum, July 9: Mosley (James) Ornamented Types. Twenty-Three Alphabets from the Foundry of Louis John Pouchée, 2 vol., one of 10 copies for presentation, from an edition of 210, 1992-93. - Est. £1,000-2,000
Forum Auctions The 10th Anniversary Sale Fine Books, Manuscripts and Works on Paper July 16, 2026
Forum, July 16: Inundation papyrus. P.Michael 4, the ‘Inundation papyrus’, a geographical account of the Nile near Canopus, in Greek, remains of two columns from a manuscript scroll on papyrus, Egypt, second century CE. £12,000-18,000
Forum, July 16: Book of Hours, use of Sarum, manuscript on vellum, 6 full-page miniatures, with famous Middle English inscriptions, Southern Netherlands for the English market, [c.1430]. £30,000-50,000
Forum, July 16: Qu'ran, Arabic manuscript on burnished, stencilled, and gold-flecked paper, 447ff., Sultanate Gujarat, Ahmadabad, [after 1411 but no later than 1442]. £15,000-20,000
Forum Auctions The 10th Anniversary Sale Fine Books, Manuscripts and Works on Paper July 16, 2026
Forum, July 16: Turner (William). A New boke of the natures and properties of all wines that are commonly vsed here in England, rare first edition of the first English book on wine, By William Seres, 1568. £20,000-£30,000
Forum, July 16: Spenser (Edmund). The Faerie Queene. first edition, Printed [by John Wolfe] for William Ponsonbie, 1590. £30,000-40,000
Forum, July 16: Shakespeare (William). The Comedie of Errors, extracted from the first folio, Isaac Jaggard and Edward Blount, 1623. £15,000-20,000
Forum Auctions The 10th Anniversary Sale Fine Books, Manuscripts and Works on Paper July 16, 2026
Forum, July 16: Fleming (Ian). Casino Royale, first edition, signed presentation inscription from the author, 1953. £40,000-60,000
Forum, July 16: d'Agoty (Jacques-Fabien Gautier). Anatomie de la Tête, first edition, Paris, chez le Sieur Gautier, 1748. £10,000-15,000
Forum, July 16: Martial Arts.- Lee (Bruce). 'Praying Mantis style' Kung Fu book, containing numerous annotations, diagrams and graphs in Bruce Lee's hand, c. 1960. £50,000-70,000
Forum Auctions The 10th Anniversary Sale Fine Books, Manuscripts and Works on Paper July 16, 2026
Forum, July 16: Warre (Capt. Henry James). Sketches in North America and the Oregon Territory, first edition, rare hand-coloured issue, 1848. £30,000-40,000
Forum, July 16: Norie (John William). The Marine Atlas, or Seaman's Complete Pilot for all the principal places in the known world..., 1826. £30,000-50,000
Forum, July 16: Mao Tse-tung.- Kim Il-sung.-[Note book for visitors from China to Korea], signed by Mao and Kim, [Beijing, 1954]. £10,000-15,000
