• <b>Dorothy Sloan Rare Books:<br>La Invasíon Norteamericana and the Mexican-American War.<br>December 15 & 16, 2016</b>
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> [ARTILLERY]. KITCHEN, D.C. <i>Record of the Wyoming Artillerists.</I> Tunkhannock, Pennsylvania: Alvin Day Printer, 1874. $2,000-4,000
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> UNITED STATES AND MEXICAN BOUNDARY COMMISSION. EMORY, William Hemsley. <i>Report of the United States and Mexican Boundary Survey, Made under the Direction of the Secretary of the Interior…</i><br>$3,000-6,000
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> RICHARDSON, William H. <i>Journal of William H. Richardson, a Private Soldier in the Campaign of New and Old Mexico…</i>. Baltimore: John H. Woods, 1848. $3,000-6,000
    <b>Dorothy Sloan Rare Books:<br>La Invasíon Norteamericana and the Mexican-American War.<br>December 15 & 16, 2016</b>
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> GARCÍA CONDE, Pedro. <i>Carta geografica general de la Republica Mexicana…</i> $30,000-60,000
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> EMORY, William Hemsley. <i>Map of Texas and the Countries Adjacent: Compiled in the Bureau of the Corps of Topographical Engineers; From the Best Authorities…</i> [Washington, 1844]. $7,500-15,000
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> THORPE, Thomas Bangs. <i>Our Army at Monterey. Being a Correct Account of the Proceedings and Events which Occurred to the “Army of Occupation”…</i> Philadelphia, 1847. $400-800
    <b>Dorothy Sloan Rare Books:<br>La Invasíon Norteamericana and the Mexican-American War.<br>December 15 & 16, 2016</b>
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> <i>The Rough and Ready Songster: Embellished with Twenty-Five Splendid Engravings, Illustrative of the American Victories in Mexico…</i> New York; St. Louis, Mo [ca. 1848].<br>$500-1,000
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> CURRIER, Nathaniel (publisher). <i>The Brilliant Charge of Capt. May At the Battle of Resaca de la Palma (Palm Ravine) 9th of May…</i> $150-300 
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> [RINGGOLD, SAMUEL]. WYNNE, James. <i>Memoir of Major Samuel Ringgold, United States Army: Read Before the Maryland Historical Society, April 1st, 1847.</i> Baltimore, 1847. $500-1,000
    <b>Dorothy Sloan Rare Books:<br>La Invasíon Norteamericana and the Mexican-American War.<br>December 15 & 16, 2016</b>
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> [TAYLOR, ZACHARY]. <i>Life of General Taylor from the Best Authorities.</i> New York: Nafis and Cornish; St. Louis, Mo.: Nafis, Cornish & Co., 1847.<br>$500-1,000
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> TILDEN, Bryant Parrott, Jr. <i>Notes on the Upper Rio Grande, Explored in the Months of October and November, 1846, on Board the U.S. Steamer Major Brown…</i> Philadelphia, 1847.<br>$5,000-10,000
    <b>Dorothy Sloan Books Dec. 15 & 16:</b> [WORTH, WILLIAM J.]. <i>Life of General Worth; To Which is Added a Sketch of the Life of Brigadier-General Wool.</i> New York: Nafis & Cornish; St. Louis, Mo.: Nafis, Cornish & Co., 1847.<br>$200-400
  • <b>Bonhams: History of Science and Technology. December 7, 2016</b>
    <b>Bonhams Dec. 7:</b> EINSTEIN, ALBERT. <i>Die Grundlage der allgemeinen Relativitätstheorie.</i> Leipzig: Johann Ambrosius Barth, 1916.<br>$80,000 – 120,000
    <b>Bonhams Dec. 7:</b> NEWTON, ISAAC. Autograph Manuscript in English, Signed Integrally ("Isaac Newton"). $50,000 – 70,000
    <b>Bonhams Dec. 7:</b> DARWIN, CHARLES. <i>On the Origin of Species by Means of Natural Selection, or the Preservation of Favoured Races in the Struggle for Life</i>. London: John Murray, 1859. $25,000 – 35,000
    <b>Bonhams: History of Science and Technology. December 7, 2016</b>
    <b>Bonhams Dec. 7:</b> NEWTON, ISAAC. <i>The Mathematical Principles of Natural Philosophy.</i> London: Benjamin Motte, 1729.<br>$20,000 – 30,000
    <b>Bonhams Dec. 7:</b> HEISENBERG, WERNER. Autograph Manuscript entitled "<i>Entwicklung der Theorie der Elementarteilche,</i>” [1964].<br>$15,000 – 25,000
    <b>Bonhams Dec. 7:</b> BERNOULLI, DANIEL. <i>Hydrodynamica, sive De viribus et motibus fluidorum commentarii.</i> Strasbourg: Johann Heinrich Decker for Johann Reinhold Dulsecker, 1738. $5,000 – 7,000
    <b>Bonhams: Voices of the 20th Century. December 7, 2016</b>
    <b>Bonhams Dec. 7:</b> [TARKOVSKY, ANDREI ARSENIEVICH.] STRUGATSKY, BORIS AND ARKADY. Typed Manuscript for <i>Stalker</i>, being the director's working script, 1977. $150,000 – 200,000
    <b>Bonhams Dec. 7:</b> HEMINGWAY, ERNEST. Typed Manuscript of "Marlin Off the Morro: A Cuban Letter," n.p., [1933]. $30,000 – 50,000
    <b>Bonhams Dec. 7:</b> SALINGER, JEROME DAVID. 4 Autograph Letters, 2 of which Signed ("Jerry") and 6 Typed Letters, 2 of which Initialed ("J"). $30,000 – 50,000
    <b>Bonhams: Voices of the 20th Century. December 7, 2016</b>
    <b>Bonhams Dec. 7:</b> PASTERNAK, BORIS LEONIDOVICH. Typed Manuscript Carbon, "Doktor Zhivago," with some typed corrections, Moscow, 1948. $30,000 – 50,000
    <b>Bonhams Dec. 7:</b> MILNE, ALAN ALEXANDER. Autograph Manuscript Signed 3 times ("A.A. Milne"), entitled "Peace with Honour: An Enquiry into the War Convention," 1934.<br>$30,000 – 50,000
    <b>Bonhams Dec. 7:</b> FROST, ROBERT. Autograph Manuscript Signed ("Robert Frost"), titled "Gold for Christmas," 1952. $15,000 – 20,000
  • <b>Bloomsbury Auctions: Edward S. Curtis' The North American Indian. December 15, 2016</b>
    <b>Bloomsbury Dec. 15: </b> Lot 200.<br>The North American Indian, vol.I-XIII. £60,000-80,000
    <b>Bloomsbury Dec. 15: </b> Lot 200.<br>The North American Indian, vol.I-XIII. £60,000-80,000
    <b>Bloomsbury Dec. 15: </b> Lot 200.<br>The North American Indian, vol.I-XIII. £60,000-80,000
    <b>Bloomsbury Auctions: Edward S. Curtis' The North American Indian. December 15, 2016</b>
    <b>Bloomsbury Dec. 15: </b> Lot 200.<br>The North American Indian, vol.I-XIII. £60,000-80,000
    <b>Bloomsbury Dec. 15: </b> Lot 200.<br>The North American Indian, vol.I-XIII. £60,000-80,000
    <b>Bloomsbury Dec. 15: </b> Lot 200.<br>The North American Indian, vol.I-XIII. £60,000-80,000
    <b>Bloomsbury Auctions: Edward S. Curtis' The North American Indian. December 15, 2016</b>
    <b>Bloomsbury Dec. 15: </b> Lot 202. Geronimo - Apache. £600-800
    <b>Bloomsbury Dec. 15: </b> Lot 225.<br>A Chief of the Desert - Navaho. £1000-1500
    <b>Bloomsbury Dec. 15: </b> Lot 267.<br>An Oasis in the Bad Lands. £600-800
    <b>Bloomsbury Auctions: Edward S. Curtis' The North American Indian. December 15, 2016</b>
    <b>Bloomsbury Dec. 15: </b> Lot 303.<br>The Scout in Winter - Apsaroke. £800-1200
    <b>Bloomsbury Dec. 15: </b> Lot 320.<br>Sitting Bear - Arikara. £500-700
    <b>Bloomsbury Dec. 15: </b> Lot 475. <br>A Nakoaktok Chief's Daughter. <br>£600-800
  • <b>Fonsie Mealy Auctioneers: Rare Books, Literature, Manuscripts, Maps & Works of Art. December 13, 2016</b>
    <b>Fonsie Mealy Dec. 13:</b> Excessively Rare Benjamin Franklin Imprint. Estaugh (John). <i>A Call to the Unfaithful Professors of Truth</i>, Philadelphia: Printed by B. Franklin, 1744. €7,000 – 10,000
    <b>Fonsie Mealy Dec. 13:</b> Original Signed Volume from the Dean Swift's Library. [Swift (Dr. Jonathan)] Grotius (Hugo). <i>De Jure Belli ac Pacis Libri Tres</i>, Amsterdam: (J. Blaeu) 1670. €10,000 – 15,000
    <b>Fonsie Mealy Dec. 13:</b> Cresswell (Samuel Gurney). <i>A Series of Eight Sketches in Colour; together with a Coloured Map of the Route</i>, London: (Day & Son) July 25, 1854.<br>€15,000 – 20,000
    <b>Fonsie Mealy Auctioneers: Rare Books, Literature, Manuscripts, Maps & Works of Art. December 13, 2016</b>
    <b>Fonsie Mealy Dec. 13:</b> Of Legendary Rarity - First Printing of Shakespeare Outside England. Shakespeare (Wm.). <i>The Works of Shakespeare</i> In Eight Volumes. Dublin: 1726.<br>€7,000 – 10,000
    <b>Fonsie Mealy Dec. 13:</b> Lewin (W.). <i>The Birds of Great Britain</i>, 8 vols in 4, with 335 hand-coloured plates, 1795 – 1801. €1,500 – 2,000
    <b>Fonsie Mealy Dec. 13:</b> 18th Century Manuscript Relating to Massachusetts Bay, c. 1750.<br>€350 – 500
    <b>Fonsie Mealy Auctioneers: Rare Books, Literature, Manuscripts, Maps & Works of Art. December 13, 2016</b>
    <b>Fonsie Mealy Dec. 13:</b> Alexander (Wm.). <i>Picturesque Representations of The Dress and Manners of the Chinese</i>, with 50 hand-coloured plates, 1814. €600 – 800
    <b>Fonsie Mealy Dec. 13:</b> Manuscript Estate Atlas - Neville (Arthur Richard). <i>The Estate of Sir John Coghill Bart</i>, 1791. €10,000 – 15,000
    <b>Fonsie Mealy Dec. 13:</b> Unique Collection of Ballads by Brendan Behan Behan. €3,000 – 4,000
    <b>Fonsie Mealy Auctioneers: Rare Books, Literature, Manuscripts, Maps & Works of Art. December 13, 2016</b>
    <b>Fonsie Mealy Dec. 13:</b> Original Manuscript of Edith Somerville's Unpublished Children's Book. Somerville (Edith). <i>GROWLY-WOWLY. Or, The Story of the Three Little Pigs</i>. €3,500 – 5,000
    <b>Fonsie Mealy Dec. 13:</b> Full Set of Cuala Press Broadsides with fine hand-coloured illustrations by Jack B. Yeats, 1908 – 1915. €4,000 – 6,000
    <b>Fonsie Mealy Dec. 13:</b> Eyzinger (Michael). <i>Ad Leonis Belgici Topographicam atque Historicam Descriptionem</i>, [Cologne:] 1586. €3,000 – 4,000

Rare Book Monthly

Articles - January - 2005 Issue

Some Feedback on Feedback

Feedback

Feedback for an eBay seller


by Renée Magriel Roberts

Internet bookselling may be the wave of the future, but before engaging in the practice, read this notice: WARNING: You can get Internet bookselling heartburn on a regular basis by selling on a site (eBay or Amazon, for example) that offers optional and permanent customer feedback.

What's the problem with feedback? On the surface, it seems very reasonable. Amazon itself is a major player that prides itself on its A-to-Z guarantee. They are understandably concerned that negative reactions to vendors operating under their "umbrella" might affect their credibility in the marketplace. For this reason, it seems to them that it's a good idea to allow customers to leave a feedback rating and comments that are attached to a seller's every listing and are also available at their Z-shop. After all, many of these shops do not identify the individuals or companies who actually run them, have no physical location, and are available only by email. Unlike a bricks-and-mortar store, which will quickly lose business if it doesn't provide good service based on word-of-mouth, an Internet store may have many, many unique customers, who do not know each other.

On Amazon, buyers have 90 days to leave feedback and 60 days to remove it. Amazon will not delete feedback, even if any issues have been resolved, even if they are requested to delete it by the customer, and even if no transaction occurred (i.e. the book was out of stock, the order was cancelled, and the customer fully refunded). Any customer who buys a book --whether it is $1.00 or $1,000-- is entitled to leave feedback, and all feedback is equally weighted. Feedback entries remain posted for one year on a seller's account.

Here's a recent example of feedback gone wrong. A customer in Hawaii orders a book to be shipped via surface mail to save on priority mail charges. Surface mail to Hawaii takes about two months to arrive from the East coast. After a month, the customer gets anxious about her book, tries to call the seller and misdials the telephone, getting somebody who does not answer her in English. Instead of re-checking the telephone number, or using the US mail, or trying to email the seller, the customer posts negative feedback, citing a lack of communication from the seller, and including a comment about someone not speaking English. She leaves the negative feedback on the Amazon site for two months, until her book arrives, then removes it.

There is no way to compensate the seller for lost revenue during the time in which this negative feedback was prominently posted right where he is selling. Similarly, it is not uncommon to get negative feedback from foreign buyers whose books are too large for Global Priority Mail and who do not read their email frequently enough to see notices on approximate shipping times.

Rare Book Monthly

  • <b>19th Century Shop.</b> CURTIS, EDWARD. <i>Original glass plate photograph, Honovi – Walpi Snake Priest, prepared by Curtis for the printing of The North American Indian</i>, c.1910
    <b>19th Century Shop.</b> (AMERICAN WEST.), Watkins, Taber, Savage, and others. <i>Magnificent Album of Mammoth Photographs of the American West, with other subjects various</i>, ca. 1865-1880s
    <b>19th Century Shop.</b> DARWIN, CHARLES. <i>Darwin Family Photograph Album</i>. Down, Kent, 1871-1879
    <b>19th Century Shop.</b> (SECRET SERVICE). <i>The photographic archive, papers, and relics of William Kennoch, Secret Service Agent</i>. Various places, 1870s and 1880s
    <b>19th Century Shop.</b> (AMERICAN REVOLUTION). <i>Daguerreotype Portrait of Baltus Stone, the earliest photo of a Revolution veteran,</i> 1846
  • <b>Swann Auction Galleries Dec 8:<br>Maps & Atlases, Natural History & Color Plate Books</b>
    <b>Swann Auction Galleries Dec 8:</b> Laurie & Whittle, <i>The Complete East-India Pilot</i>, with 113 maps, London, 1797. $40,000 to $60,000.
    <b>Swann Auction Galleries Dec 8:</b> George W. Browning, 134 sketches of natural history & landscape subjects, American West, 1880s-90s.<br>$4,000 to $6,000.
    <b>Swann Auction Galleries Dec 8:</b> Catesby & Ehret, <i>Magnolia Grandiflora</i>, from first edition <i>Natural History of Carolina</i>, London, 1731-43. $5,000 to $7,000.
    <b>Swann Auction Galleries Dec 8:<br>Maps & Atlases, Natural History & Color Plate Books</b>
    <b>Swann Auction Galleries Dec 8:</b> Petrus Plancius, <i>The Spice Map</i>, hand-colored, London, 1598.<br>$20,000 to $30,000.
    <b>Swann Auction Galleries Dec 8:</b><br>John Miller, <i>Illustratio Systematis Sexualis Linnaei</i>, London, 1770-77. $15,000 to $20,000.
    <b>Swann Auction Galleries Dec 8:</b> Thomas Shotter Boys, <i>Original Views of London As It Is</i>, de luxe issue, 26 hand-colored lithographs, London, 1842. $5,000 to $7,500.
    <b>Swann Auction Galleries Dec 8:<br>Maps & Atlases, Natural History & Color Plate Books</b>
    <b>Swann Auction Galleries Dec 8:</b> Frederick de Wit, <i>Belgi XVII Provinciarum Tabula</i>, true first state wall map, Amsterdam, ca 1670. $10,000 to $15,000.
    <b>Swann Auction Galleries Dec 8:</b><br>John James Audubon, <i>Passenger Pigeon, Plate LXII</i>, aquatint & engraving before color, London, 1829. $8,000 to $12,000.
    <b>Swann Auction Galleries Dec 8:</b> Joannes Clericus, <i>Atlas Atiquus, Sacer, Ecclesiasticus et Profanus</i>, Amsterdam, 1705. $10,000 to $15,000.
    <b>Swann Auction Galleries Dec 8:<br>Maps & Atlases, Natural History & Color Plate Books</b>
    <b>Swann Auction Galleries Dec 8:</b> Matthaus Seutter, <i>Atlas Novus sive Tabulae Geographicae totius Orbis</i>, Augsburg, ca 1735.<br>$10,000 to $15,000.
    <b>Swann Auction Galleries Dec 8:</b> William Roscoe, <i>Monandrian Plants of the Order Scitamineae</i>, Liverpool, 1824-28. $20,000 to $30,000.
    <b>Swann Auction Galleries Dec 8:</b><br>John James Audubon, <i>The Mocking Bird</i>, hand-colored aquatint & engraving, London, 1827.<br>$7,000 to $10,000.
  • <b>Seth Kaller:</b> Leaves from<br>George Washington's Own Draft <br>of His first Inaugural Address. An Extraordinary Rarity!
    <b>Seth Kaller:</b> Declaration of Independence: Benjamin Tyler 1818 - First Print with Facsimile Signatures.
    <b>Seth Kaller:</b> Thomas Jefferson Signed Act of Contress Authorizing Alexander Hamilton to Complete Famous Portland Maine Lighthouse.
    <b>Seth Kaller:</b> Emanuel Leutze. Silk Flag Banner designed by Leutze, created by Tiffany & Co., and presented to Gen. John A. Dix, 1864.
    <b>Seth Kaller:</b> The "greatest of early American maps … a masterpiece" (Corcoran). Thomas Holme.
    <b>Seth Kaller:</b> Albert Einstein. Autograph Letter Signed. Einstein Counsels His Son ... Meaning of Life.
    <b>Seth Kaller:</b> Frederick Douglass. Autograph Letter Signed to unknown correspondent. Washington, D.C.
    <b>Seth Kaller:</b> Harry Truman. Autograph Manuscript Notebook for Kansas City Law School Night Class.
    <b>Seth Kaller:</b> Robert E. Lee. Autograph Letter Signed, June 11, 1863. Hours after the Battle of Culpeper Court House, Lee Escapes Again.
    <b>Seth Kaller:</b> George Washington. Letter Signed, as Commander-in-Chief, Continental Army, to Elias Dayton, Headquarters, [Newburgh, N.Y.], June 11, 1782.
  • <b>Sotheby’s New York: The Bible Collection of Dr. Charles Caldwell Ryrie. December 5, 2016</b>
    <b>Sotheby’s New York Dec. 5:</b> John Wycliffe. <i>WYCLIFFITE NEW TESTAMENT IN THE LATER VERSION, IN MIDDLE ENGLISH [ENGLAND, 1ST HALF OF THE 15TH CENTURY]</i>. $500,000-800,000
    <b>Sotheby’s New York Dec. 5:</b> Bible in English [King James Version]. <i>THE HOLY BIBLE, CONTEYNING THE OLD TESTAMENT, AND THE NEW… LONDON: ROBERT BARKER, 1611.</i> $400,000-600,000
    <b>Sotheby’s New York Dec. 5:</b> Bible in English. Tyndale's Pentateuch. <i>THE FIRSTE BOKE OF MOSES CALLED GENESIS [?FYFTE BOKE OF MOSES CALLED DEUTERONOMYE.] [ANTWERP: JOHAN HOOCHSTRATEN, 1530].</i> $300,000-500,000
    <b>Sotheby’s New York: The Bible Collection of Dr. Charles Caldwell Ryrie. December 5, 2016</b>
    <b>Sotheby’s New York Dec. 5:</b> Eliot, John. <i>[BIBLE IN MASSACHUSET, NATICK DIALECT:] MAMUSSE WUNNEETUPANATAMWE UP-BIBLIUM GOD… CAMBRIDGE, MA: SAMUEL GREEN AND MARMADUKE JOHNSON, 1663–61.</i> $175,000-250,000
    <b>Sotheby’s New York Dec. 5:</b> [Italian Bible]. <i>BIBLE WITH PROLOGUES AND INTERPRETATIONS OF HEBREW NAMES, IN LATIN. [ITALY (PROBABLY BOLOGNA)], DATED 1273</I>.<br>$150,000-250,000
    <b>Sotheby’s New York Dec. 5:</b> Bible in English, Coverdale's Version. <i>BIBLIA. THE BIBLE, THAT IS, THE HOLY SCRIPTURE OF THE OLDE AND NEW TESTAMENT, FAITHFULLY AND TRULY TRANLSATED OUT OF DOUCHE AND LATYN IN TO ENGLISH, 1535-1536.</i> $150,000-250,00
    <b>Sotheby’s New York: The Bible Collection of Dr. Charles Caldwell Ryrie. December 5, 2016</b>
    <b>Sotheby’s New York Dec. 5:</b> Bible, Polyglot [The Complutensian Polyglot]. <i>VETUS TESTAMENTUM MULTIPLICI LINGUA NUNC PRIMO IMPRESSUM… [ALCALÀ DE HENARES: ARNAO GUILLÉN DE BROCAR, 1514–1517]</i>. $80,000-120,000
    <b>Sotheby’s New York Dec. 5:</b> Psalter in Greek. <i>[GREEK TITLE: PSALTÊRION]. VENICE: ALDUS MANUTIUS [CA. 1496-1498; NOT AFTER 1 OCTOBER 1498]</i>. $80,000-120,000
    <b>Sotheby’s New York Dec. 5:</b> Bible in German. <i>BIBLIA, DAS IST DIE GANTZE HEILIGE SCHRIFT DEUDSCH.  AUGSBURG: HEYNRICH STEYNER, 1535</i>. $80,000-120,000
    <b>Sotheby’s New York: The Bible Collection of Dr. Charles Caldwell Ryrie. December 5, 2016</b>
    <b>Sotheby’s New York Dec. 5:</b> Thomas à Kempis. <i>IMITATIO CHRISTI. [AUGSBURG:] GÜNTHER ZAINER, [NOT AFTER 6 MAY 1473]</i>. $50,000-70,000
    <b>Sotheby’s New York Dec. 5:</b> The Four Gospels, in Greek. <i>FOUR GOSPELS WITH COMMENTARY, IN GREEK. [CONSTANTINOPLE, 11TH CENTURY]</i>. $50,000-80,000
    <b>Sotheby’s New York Dec. 5:</b> Bible in Latin. <i>A LEAF FROM THE GUTENBERG BIBLE. [MAINZ: JOHANN GUTENBERG AND JOHANN FUST, 1455]</I>.<br> $50,000-70,000

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