Rare Book Monthly

Articles - April - 2008 Issue

Caught in the Fun House: Paying by PayPal

Bell

Old telephone books are required reading.


By Bruce McKinney

About a month ago I bid for and won a 1913 Middletown, New York phone book. As I have learned, this being the third early Hudson Valley phone book I've bought in eBay auctions, such directories tell an interesting story about the development of an area. Politics, geography and money are all on display. The footprint of history is often in sand. Phone books provide a permanent record of the transitory nature of change and development. On eBay they typically cost less than $75 and often much less.

In any event I was happy to acquire the item and immediately made payment via PayPal. A week or so later I heard from the sellers, Warren and Marilyn, that they had not received payment. I then checked my PayPal account and saw the ominous note PENDING. I didn't immediately understand why it was pending but later noticed in a further email from W & M that their email address was different by ONE letter from the email address specified in their eBay auction. Warren and Marilyn then asked that I cancel the payment and I did. I then incorrectly assumed that during the next three days the seller's email would be corrected or at least the record altered so payment could go through on the next try. Again the payment went to PENDING.

I then contacted PayPal using their dispute resolution software. I could not however find any category of problem that seemed to fit my situation. I could dispute and complain but I didn't see anything that looked helpful such as "Provide help completing Payment to a defective email address." In time I found a way to register a claim and get a one hour telephone opportunity to call PayPal customer service. I did.

The PayPal rep was very helpful especially after I explained, "I'm trying to pay a seller." This is apparently not what they deal with most of the time. The representative looked at my account and saw the second PENDING payment. I had already tried to cancel it and the rep explained I couldn't until my commitment to pay the seller expired. And how long will that take? "About a month." "But will the payment to the defective address ultimately go away?" "Yes." Then, I said, "let's make a direct transfer to them at their correct email address." Then, while I was on the phone, the representative told me what to do. I typed in their correct address and the correct amount and then innocently marked "payment for eBay item." I then submitted and confirmed. Done! As a last step I sent an email to Marilyn to confirm payment.

Three days later I heard from Marilyn that they did not receive payment after all. Well, I knew the email address and amount were correct and so tried to reach eBay customer service again. My access code, issued 4 days earlier, was for one hour and it's 96 hours later. "Houston, you have a problem." Rather than try to remember how I was able to get an PayPal phone access this time I simply Googled PayPal customer service. This brought up an extensive selection of numbers, some provided by unhappy eBayers. Previously I was provided a 408 number. Now I have an 800. This is progress.

Rare Book Monthly

  • <b>Swann Auction Galleries Mar 8:<br>Early Printed, Medical, Scientific & Travel Books</b>
    <b>Swann Auction Galleries Mar 8:</b> Caius Julius Hyginus, <i>Poeticon Astronomicon,</i> first illustrated edition, Venice, 1482. $15,000 to $20,000.
    <b>Swann Auction Galleries Mar 8:</b> Giovanni Botero, <i>Le Relationi Universali... divise in Sette Parti</i>, Venice, 1618. $3,000 to $5,000.
    <b>Swann Auction Galleries Mar 8:</b> <i>L'Escole des Filles</i>, likely third edition of the first work of pornographic fiction in French, 1676. $8,000 to $12,000.
    <b>Swann Auction Galleries Mar 8:<br>Early Printed, Medical, Scientific & Travel Books</b>
    <b>Swann Auction Galleries Mar 8:</b> Illuminated Book of Hours in Latin on vellum, Flanders, early 16th century. $6,000 to $9,000.
    <b>Swann Auction Galleries Mar 8:</b> Johannes Regiomontanus, <i>Calendarium,</i> Venice, 1485. $8,000 to $12,000.
    <b>Swann Auction Galleries Mar 8:</b> Pedro de Medina, <i>Libro d[e] gra[n]dezas y cosas memorables de España,</i> Alcalá de Henares, 1566. $3,000 to $5,000.
    <b>Swann Auction Galleries Mar 8:<br>Early Printed, Medical, Scientific & Travel Books</b>
    <b>Swann Auction Galleries Mar 8:</b><br>Luis de Lucena, <i>Arte de Ajedres,</i> Salamanca, circa 1496-97. $10,000 to $15,000.
    <b>Swann Auction Galleries Mar 8:</b> Andrés Serrano, <i>Los Siete Principes de los Ángeles, válidos de Rey del Cielo,</i> Spain, 1707. $800 to $1,200.
    <b>Swann Auction Galleries Mar 8:</b> Johannes de Sacrobosco, <i>Sphaera mundi,</i> first illustrated edition, Venice, 1478. $15,000 to $20,000.
  • <b>Bonhams: Fine Books and Manuscripts. March 9, 2018</b>
    <b>Bonhams, Mar. 9:</b> BEETHOVEN, LUDWIG VAN. Autograph Manuscript sketch-leaf part of the score of the Scottish Songs, "Sunset" Op. 108 no 2. [Vienna, February 1818]. Inscribed by Alexander Wheelock Thayer. $80,000 to $120,000
    <b>Bonhams, Mar. 9:</b> Violin belonging to Albert Einstein, presented to him by Oscar H. Steger, 1933. $100,000 to $150,000
    <b>Bonhams, Mar. 9:</b> EINSTEIN, ALBERT. Autograph Letter Signed ("Papa") to his son Hans Albert, discussing his involvement with the atomic bomb, September 2, 1945. $100,000 to $150,000
    <b>Bonhams: Fine Books and Manuscripts. March 9, 2018</b>
    <b>Bonhams, Mar. 9:</b> HAMILTON, ALEXANDER. Autograph Letter Signed, to Baron von Steuben, with extensive notes of Von Steuben's aide Benjamin Walker, June 12, 1780. $10,000 to $15,000
    <b>Bonhams, Mar. 9:</b> NEWTON, ISAAC. Autograph Manuscript in Latin, being detailed instructions on making the philosopher's stone. 8 pp. 1790s. $200,000 to 300,000
    <b>Bonhams, Mar. 9:</b> 1869 Inauguration Bible of President Ulysses S. Grant. $80,000 to $120,000
  • <b>Leland Little: Important Spring Auction. March 3, 2018</b>
    <b>Leland Little, Mar. 3:</b> Copper Printing Plate for "Marshall's Household Engraving of Washington." $500 to $1000
    <b>Leland Little, Mar. 3:</b> Important Documentary Painting Showing Baseball Great Ty Cobb in Cuba. $1,000 to $2,000
    <b>Leland Little, Mar. 3:</b> <i>Alcoholics Anonymous Comes of Age</i>, Inscribed by Bill Wilson. $500 to $1,000
    <b>Leland Little: Important Spring Auction. March 3, 2018</b>
    <b>Leland Little, Mar. 3:</b> Joan Miró (Spanish, 1893-1983), <i>Prise à l'hameçon.</i> $3,000 to $6,000
    <b>Leland Little, Mar. 3:</b> Maurice Dufrène (French, 1876-1955), <i>Rayon des Soieries</i>. $400 to $800
    <b>Leland Little, Mar. 3:</b> William Pope.L (American, b. 1955), <i>Intimacy Project</i>. $2,000 to $4,000
  • <b>Dominic Winter, March 9:</b> Collection of 131 Herbert Ponting gelatin silver contact prints of Antartica, £6000-8000
    <b>Dominic Winter, March 9:</b> One of several lots of Henri Cartier-Bresson gelatin silver prints, £200-300
    <b>Dominic Winter, March 9:</b> Vintage gelatin silver print of Diego Rivera by Leonard McCombe, £300-500
    <b>Dominic Winter, March 9:</b> Albumen print portrait by Julia Margaret Cameron of Sir John Herschel (April, 1867), £30,000-50,000
    <b>Dominic Winter, March 9:</b> Albumen print by Julia Margaret Cameron, Love, 1864 (from the Norman album), £1000-1500
    <b>Dominic Winter, March 9:</b> Albumen print by Lewis Carroll of Twyford School Eleven (Summer Term, 1859), £1000-1500
    <b>Dominic Winter, March 9:</b> Albumen print portrait by Lewis Carroll of Xie Kitchin as 'Dane' (Oxford, 1873), £500-800
    <b>Dominic Winter, March 9:</b> Calotype print (c1845) by Hill & Adamson of Lady Elizabeth (Rigby) Eastlake, £3000-4000
    <b>Dominic Winter, March 9:</b> Group of 12 waxed paper negatives of Scottish scenes by Thomas Keith, mid-1850s, £3000-5000
    <b>Dominic Winter, March 9:</b> One of 15 lots of Roger Fenton salt prints of his work in the Crimea, mid-1850s, £400-600
    <b>Dominic Winter, March 9:</b> Quarter plate ambrotype (c.1860s) with ethnographic portrait of a woman seated at a table, £400-600
    <b>Dominic Winter, March 9:</b> Rare whole plate thermoplastic union case of the Landing of Columbus (c.1858),part of the John Hannavy collection, £1500-2000
  • <b>19th Century Shop:</b> Charles Darwin on sexuality and the transmission of hereditary characteristics: Autograph Letter Signed to Lawson Tait. Down, 17 January [1877].
    <b>19th Century Shop:</b> MILTON, JOHN. <i>Paradise Lost. A Poem written in ten books.</i> London: 1667. A very rare example with the contemporary binding untouched and with a 1667 title page.
    <b>19th Century Shop:</b> Hamilton secures the ratification of the Constitution: <i>The Debates and Proceedings of the Convention of the State of New-York, assembled at Poughkeespsie, on the 17th June, 1788.</i>
    <b>19th Century Shop:</b> The social contract “Man is born free, and everywhere he is in chains”: ROUSSEAU, JEAN-JACQUES. <i>Principes du Droit Politique [Du Contract Social]</i>. Amsterdam: Michel Rey, 1762
    <b>19th Century Shop:</b> “The first English textbook on geometrical land-measurement and surveying”: BENESE, RICHARD. <i>This Boke Sheweth the Maner of Measurynge All Maner of Lande…</i>

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